The Light Hotel Penang

I stayed at The Light Hotel Penang for four days and three nights with my elderly parents. As I was traveling with them, having a spacious and comfortable room was a priority. I was delighted to find that your hotel offers a Premier Two-Bedroom Suite, which turned out to be the perfect choice for our stay. The suite met our expectations, and we thoroughly enjoyed our time at the hotel. I would like to extend my sincere appreciation to your front desk staff and especially to Concierge Manager Mr. Yusuf for their excellent service. Their professionalism and attentiveness made our stay even more pleasant. However, I would like to provide some feedback regarding the breakfast experience. Unfortunately, the food was not hot and did not appear appetizing, which was a disappointment compared to the otherwise high standards of the hotel. I hope this can be improved to enhance the overall guest experience. Thank you for your hospitality, and I look forward to visiting The Light Hotel again in the future.

The staff were so warm and welcoming. They made our stay really great! Always greeting and smiling. Breakfast had such a variety and so many options. Even the pickiest of eaters would be placated. Even though we stayed over the busiest festive period, the dining area was able to accommodate hotel guests with ease and staff were trained to handle guests with ease. The room itself was comfortable. I loved the spa which offered such great value.

Outstanding 5 Star Hotel. We can highly recommend this hotel. We extended 2 times because of the extraordinary service and overall experience. Very very friendly personal who made us feel at home right away. Everybody went the extra mile to fulfil every request we had. We have stayed in a lot of hotels the last couple of years but this one is very special and offered the overall best experience so far. The breakfast was a dream come true. The gym is very well equipped and maintained with great machines and a free weight area. The standards offered by this hotel can be compared with every 5 star hotel in Europe and the service offered is even better then most of the 5 star hotels in Europe. Lovely experience for us with lots of great memory's made. We will definitely come back! Keep the good service up and don't change anything!

There was an abundance of selection at the buffet. We loved being on the mainland which provided spacious surroundings. The staff were friendly and helpful.

room clean, toilettries complete